Privacy Policy

Last Updated: February 16, 2026

1. Introduction

Welcome to WhatsApp Hub ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WhatsApp Business account management platform at https://maarketings.com.

By using WhatsApp Hub, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, password (encrypted)
  • WhatsApp Business Account Data: Phone Number ID, Business Account ID, Display Name
  • Message Data: WhatsApp messages sent and received through our platform
  • Contact Information: Customer names and phone numbers from your WhatsApp conversations

2.2 Information Collected Automatically

  • Usage Data: Pages visited, features used, time spent on platform
  • Device Information: Browser type, IP address, operating system
  • Cookies: Session cookies for authentication and user experience

2.3 Information from Third Parties

  • Facebook Login: When you connect via Facebook, we receive your Facebook user ID, name, and email
  • WhatsApp Business API: Message content, delivery status, timestamps from Meta's WhatsApp Cloud API

3. How We Use Your Information

  • Provide Services: Enable WhatsApp message sending, receiving, and account management
  • Authentication: Verify your identity and manage your account access
  • Communication: Send administrative emails about your account
  • Improve Platform: Analyze usage patterns to enhance features and user experience
  • Security: Detect and prevent fraud, abuse, and security incidents
  • Compliance: Meet legal obligations and enforce our terms of service

4. Data Storage and Security

Data Storage: All data is stored on secure servers with encryption at rest and in transit.

Security Measures:

  • SSL/TLS encryption for all data transmission
  • Password hashing using industry-standard algorithms
  • Role-based access control for team members
  • Regular security audits and updates
  • Secure database backups

Data Retention: Message data is retained for 90 days unless you request earlier deletion.

5. Data Sharing and Disclosure

We do NOT sell your data. We only share your information in these limited circumstances:

  • With Meta (WhatsApp): To send and receive messages via WhatsApp Business API
  • With Your Team: Team members you add can access conversations assigned to them
  • Service Providers: Third-party services that help us operate (hosting, analytics)
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In case of merger, acquisition, or asset sale

6. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and associated data
  • Export: Download your data in a portable format
  • Opt-Out: Unsubscribe from marketing emails (we don't send these currently)
  • Withdraw Consent: Disconnect your WhatsApp accounts at any time

To exercise these rights, contact us at: info@maarketings.com

7. Third-Party Services

7.1 Facebook/Meta Integration

We use Facebook Login and WhatsApp Business API provided by Meta Platforms, Inc. When you connect your WhatsApp Business account, you are also agreeing to:

7.2 Analytics

We may use analytics services to understand how users interact with our platform. These services may collect information about your usage patterns.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Session Management: Keep you logged in
  • Security: Prevent CSRF attacks
  • Preferences: Remember your settings

You can control cookies through your browser settings, but disabling them may affect your ability to use our platform.

9. Children's Privacy

WhatsApp Hub is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and stored on servers located outside your country of residence. We ensure appropriate safeguards are in place to protect your data in compliance with applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last Updated" date at the top
  • Sending an email notification for significant changes

Your continued use of WhatsApp Hub after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. Compliance with Laws

We comply with:

  • GDPR: General Data Protection Regulation (EU)
  • CCPA: California Consumer Privacy Act (USA)
  • Meta Platform Terms: Facebook/WhatsApp Business API policies
  • Local Data Protection Laws: Applicable in your jurisdiction

This privacy policy is publicly accessible and does not require login. You can view this page at any time at: https://maarketings.com/privacy-policy/